The 3 Rs – Roles, Responsibilities and Requirements of Registered Managers (middle & senior managers)
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This course is targeted at current and aspiring Registered Managers, owners and other relevant senior staff. By the end of the course learners will: explore skills and knowledge requirements explore roles and responsibilities in governance explore person-centered focus for services explore the involvement of people supported in planning for the service they want and need explore monitoring services explore roles and responsibilities in safeguarding understand requirements of regulation and best practices. cost ARC ...
Legal & Practical Aspects of Capacity and Consent
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(Frontline Staff, Middle & Senior Managers) Trainer: Rosemary Wilson Knowledge of the law on consent is an essential tool for every practitioner working in in any health or social care setting. Respect for a client’s rights to make their own decision is an essential aspect of practice. Clients have the right to make their own decisions, even if they are unwise decisions, ...
Effective Communication
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(Frontline staff) Trainer: Suzanne McStravick Communications skills are amongst the most essential skills to work in Health and Social Care. This unit develops knowledge of the importance of communication in Health and Social Care setting, and ways to overcome communication difficulties to meet individual needs and preferences in communication. This unit Knowledge based and a useful basis for further study at Level 2 and ...
Developing Emotional Resilience
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(Frontline Staff, Middle and Senior Managers) Trainer: Julie Hill For managers and staff who wish to develop resilience skills to help them in times of stress and adversity and to thrive when faced with unexpected challenges. This course supports the participants to meet NISCC Induction Standards: 4.1 Encourage communication 4.1.1 Know what motivates people to communicate. 4.1.3 Understand how behaviour is a form ...
Dysphagia Awareness
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(Frontline Staff) Trainer: Ann Fargher This course is designed to help Health Care Professionals keep up to date with the current best practice for managing dysphagia. Course references Dysphagia Guidelines UK, Dysphagia ( Swallowing Problems) NHS UK. By the end of the course learners will: understand what Dysphagia is understand how normal swallowing works explore the effect of Dysphagia on the individual understand which groups of people ...