This course is aimed at managers and will consider the performance review cycle, including the skills required to plan and carry out meaningful supervision, drive performance and undertake annual reviews/appraisals.
This course supports RQIA Provider Guidance 2017-18 for Domiciliary Care Agencies: Is The Service Well Lead? There are management and governance systems in place that drive quality improvement.
By the end of the course learners will:
- reflect on what is a good manager/leader
- understand the concept of the performance management cycle
- understand the purpose of performance management and strategies behind appraisals
- gain knowledge of the performance management forms and tools
- ensure a clear understanding of roles and responsibilities in the Performance Management process
- understand the importance of aligning the performance of individuals with the aims and objectives of the of the organisation understand the benefits of frequent supervision and annual reviews
- gain an understanding of the merit/awards process.
Method of Delivery: Online via Zoom
Cost: ARC Member £65 | Non-Member £90
Booking Arrangements: To secure a place complete and return a booking form to [email protected]