In this section you will find answers to some frequently asked questions …

(this section will be updated as further useful questions are submitted by Partners)

Can WDF be claimed when I am also paying the Apprenticeship Levy? And where do I find out about this?
The new Apprenticeship Levy came into force on 1st May 2017. Guidance from Skills for Care regarding Apprenticeships can be found here.

Skills for Care have produced an informative leaflet on Adult care apprenticeships information for employers which provides additional information.

Skills for Care have awarded WDF contracts to Lead Partners for 2018-19, i.e. this funding stream will continue until March 2019. Partners must keep good records to illustrate that they are not double-funding the qualifications for their employees – see questions below.

Our guidance and documentation page also provides further information from Gov.uk

Can I claim WDF if my training provider offers ‘free’ training?
WDF is a retrospective funding stream to cover costs up to, but not exceeding, the cost of training your employee/s.  If training is ‘free’ only additional costs incurred can be funded, e.g. wage replacement costs, overtime costs while the employee is engaged in the training; cost of using a workforce Assessor to observe a candidate. Records must be kept of costs incurred for a period of six years, and Skills for Care may audit them.

For each qualification or learning programme the employer cannot claim back more than the advertised WDF contribution, even if the costs incurred exceeded this.

Can I claim funding from elsewhere?
Where employers are claiming from more than one source of public funding they must ensure that they do not claim the same cost from more than one source, ie. if the course fee has been covered from one source of public funding, it cannot be claimed again via WDF.

Can I claim WDF for my childcare employees?
No, WDF is only for employees in the Adult health and social care sector. To date, Skills for Care is not aware of any similar funding available from Department for Education (DfE) which has responsibility for children’s services.

Who can claim WDF?

  • All organisations that directly employ adult social care staff are able to claim the funding. This includes hospices, agencies employing social care bank staff, community care services, advocacy services and more. Adult social care employers can claim WDF for volunteers as well as paid employees, and workers recruited from overseas.
  • Individual Employers, for example those who employ Personal Assistants under a Personal Budget arrangement, may be able to claim Individual Employer Funding direct from Skills for Care.

I thought I’d fully completed my NMDS-SC so why am I still ineligible for WDF?
To be eligible for WDF your NMDS must be updated on/after 01.04.18. Information which may assist you …..
If you log into your NMDS account, the menu allows you to select the reports section. Select ‘My WDF/NMDS-SC requirements’ report. This should tell you if your establishment is WDF eligible. If Ineligible, you are advised to check the ‘My workers’ sheet of your NMDS. There is a banner which runs from columns C to T which specifies that these columns are ‘Required Fields for Workforce Development Funding’. Missing data is highlighted in red.

Both the worker records and the establishment records parts of your NMDS must be updated.  Example NMDS-Report

Skills for Care’s website may also help with completing your NMDS and in particular, the Frequently Asked Questions guide.

Our website also has a helpful NMDS section which you may find useful.

If you cannot trigger a ‘Yes’ in the WDF eligibility report when you have tried all this, there is an NMDS helpline on 0845 873 0129.

How to claim WDF

  • complete an ARC WDF Claim Form for 2018/19 – for each establishment
  • attach to this the evidence for the qualification being submitted (see below)

further guidance is available in our ‘How to Claim WDF‘ section.

What Qualifications will WDF Fund?

  • The WDF will fund a range of Qualifications.  Please refer to the Funded qualifications and learning programmes 2018/19 (Jan 19) for adult social care in England.
  • WDF does not fund mandatory training, e.g. Care Certificate.
  • Skills for Care produce a list of units detailed in the Unit Code Lookup List – April 18. The list records the unit code in the first column. This is the code that must be recorded for all units being claimed for your QCF qualification evidence, we cannot accept any other codes.  If these codes are not shown on the unit breakdown certificate, they need to be handwritten next to the unit title.

What Qualification Evidence do I need to Submit?

A final certificate which contains:

Also see our guidance section on How to Claim WDF

How can I submit a claim for a learner who’s surname has changed?

Submit the claim as normal, but include a brief letter to advise which learner has had the name change, providing the existing and the new details.  We can then update our records and any further claims will not require the same letter.

What is a Unique Learner Number (ULN)?

  • A unique learner number is a 10 digit number which is allocated to a learner and will be their’s for life. This links to the personal learning record which is a lifelong, verified record of a learner’s qualification achievements. Learning providers will be able to obtain a ULN for any learner who does not have one.

How long will it be before I receive a payment?

  • For various reasons, ARC does not always process claims on receipt, there may be a large influx of claims, or partners may have already drawn down a higher level of funding.
  • We need to allow 20 working days for Skills for Care to process our submissions for funding. Once the money reaches ARC’s bank account we will process all approved payments within 20 days to your organisation’s bank account by BACS transfer.

How much can I get?

Can I claim for individual units?

  • No, the process for claiming WDF in 2018/19 has changed.  You are no longer able to claim for individual units, only completed qualifications as detailed above.

How can I involve my Learning Provider?

Please refer to our Guidance and Documentation section

What do I need to do if I wish to change Partnerships?

  • Please contact your existing Lead Partner, informing them that you wish to leave and you will not be claiming any further funding through them.
  • Your Lead Partner should then contact Skills for Care and inform them of this decision.
  • You will need to complete and forward all documentation to your new Lead Partner.
  • The new Lead Partner will then send your details to Skills for Care.
  • If you wish to join the ARC Partnership please see our ‘How to Join the ARC Partnership‘ section