DBS – Latest News

April 2019

Please be advised that The Cabinet Office and Government Digital Service (GDS) have advised the DBS that some of the information within DBS’ Identity Checking guidelines, relating to external validation services has changed.

The “HMG’s Minimum Requirements for the Verification of the Identity of Individuals/Version 2.0/January 2003’ has been replaced by the ‘Good Practice Guide (GPG) 45’. What was known as ‘Level 2’ or ‘identity level 2’ under the old guidance, is now ‘Medium confidence’ in the new version of GPG 45.

Consequently, the DBS has updated their website with the latest guidance – https://www.gov.uk/government/publications/dbs-identity-checking-guidelines/id-checking-guidelines-for-dbs-check-applications-from-3-september-2018#external-validation-service


February 2019

PRIVACY POLICIES

Updated privacy policies from the DBS issued February 2019, download the latest documents here


December 2018

ID CHECKING GUIDELINES

ID checking guidelines updated December 2018, download details here


November 2018

UPDATING PERSONAL DETAILS WHILE AN APPLICATION IS IN PROGRESS

If you change your name or address, you can contact DBS to update these details. To do this, contact their call centre on 0300 0200 190. They will ask some security questions to confirm your identity and take details of the change. Once the change has been made, they will notify the organisation that submitted your application, that your details have been updated.

When your check is completed, the DBS will issue your certificate with the new details. Please note – they will not be able to correct your information if an error was made in the original application. In this case, your application will be withdrawn, and you will need to submit a new one with the correct information.

If you have any questions, please email customerservices@dbs.gov.uk