Active Support Training and Coaching

A one-day introduction to Active Support for organisations and care staff and interactive training for managers.

Active Support is a proven model of support that supports people with learning disabilities to plan the best use of their time, with the correct level of support, to engage or participate in all activities that make up day-to-day living.

Active Support is a powerful tool to enable people with learning disabilities to live their lives.

It empowers and motivates, changing the focus of support from caring for to supporting and working with. We must remember that the inclusion and engagement of people with learning disabilities is highly dependent on staff teams. Active Support underpins all areas of health and social care as it is so person-centred.

Active Support improves the quality of life of service users

It does this by showing support staff, managers and organisations how to support in a more proactive way to turn person-centred values into action. More and more support living services and day service providers are changing their approach to support from the ‘Hotel’ model to the Active Support model.


Active Support Training and Coaching:

  • Part 1: Introduction to Active Support  – Learning disability training (Theory)

All staff  (from the Service) and Managers from the Service will attend a one day training programme   which will give an overview of Active Support and some tools which can be used by the TEAM to support with consistency and therefore client engagement and positive outcomes. This session covers:

  • The history of Active Support – The different models of support from ‘Hotel’ to Person-centred
  • The values within Active Support
  • Active Support and Person-centred Planning – turning plans into action
  • Working as a structured TEAM – not a morning shift or an afternoon shift its the ‘TEAM around the person’
  • Providing support that promotes participation and engagement
  • Looking for opportunities to enable independence not dependence
  • Overview of outcomes – achieving person-centred plans
  • Part 2: Support for Managers

Research continues to show that the quality of life for people being supported is highly dependable on the quality of staff and team support. Active Support is driven by example and effective leadership.

Interactive Active Support Training (Theory)

This is a one-day training session aimed at Service managers, and others with a supervisory role who will be supporting the TEAM to deliver Active Support.   This session is essential for successful implementation and will help ensure managers can practice manage and offer continuing support to new and current staff members in delivering Active Support. (All attendees must have attended the one day Introduction to Active Support.) The training covers:

  • Practice managing Active Support – what does that mean?
  • Examining current practice – what do you see happening in the Service and  not just to rely on what it says in the paperwork?
  • Supporting the TEAM  to work consistently – how can you do that if you are not supporting in the Service?
  • Supervisory skills: developing both formal and informal skills through practical observation and feedback to the TEAM on a regular basis.
  • Setting achievable goals from Person Centred Plans and monitoring outcomes – how do you know your TEAM are supporting to achieve these outcomes – how can you show your managers – how are you showing achievements and quality of life?
  • Motivating your staff TEAM and individuals.
  • Working beyond the paperwork.
  • Where to go for further advice and support.

Please contact Lisa Lenton, Learning and Development Manager, to discuss your requirements:

  • Email:
  • Telephone: 0798 3839512
Image: Delivered Course Delivered course:
Please contact Lisa Lenton to discuss your requirements.
Image: Tailored Course Tailored course:
Active Support training can be tailored to your organisation’s individual needs and can be combined with the UK Active Support Practice Development Service which includes consultancy, information, training and experience.
Image CONSULTATION-SERVICES Consultancy service:
The UK Active Support Practice Development Serviceis available throughout the UK. Please contact Lisa Lenton to discuss your requirements.
Image: Guidance, Resources, Handbook The Active Support Handbook:
is a newly revised resource useful for anyone wishing to implement Active Support in their organisation.  This handbook can be downloaded free from the ARC Publications page.