Trainer: Suzanne McStravick
Method of Delivery: Zoom
Maximum Participants: 15 per session
Quality improvement is underpinned by a desire or an attitude to want to make things better for people. Improving quality is about making social care safe, effective, person-centred, timely, efficient and equitable. It requires skills, but also an outlook that says we have got room for improvement and the ability to try different approaches to make services better. Quality improvement refers to the use of systematic tools and methods to continuously improve the quality of care and outcomes for the people we support. This half day course supports managers and staff working in social care to be more knowledgeable about and understand the process of using and implementing quality improvement methodology.
By the end of the course the learner will:
- understand a model for improvement to use in social care settings
- be confident in making improvements in your service area using the model for improvement
- understand the importance of engaging people to bring about meaningful change
- be clear about the importance and need for the individuals you support to be directly or indirectly involved
- identify qualities of a quality improvement leader.
Cost: Voluntary/Community & Private FREE | Statutory Providers £45
Location Virtual (Zoom)
Booking Arrangements To secure a place complete and return a booking form to [email protected]