(Frontline staff)
Trainer: Suzanne McStravick
Communications skills are amongst the most essential skills to work in Health and Social Care.
This unit develops knowledge of the importance of communication in Health and Social Care setting, and ways to overcome communication difficulties to meet individual needs and preferences in communication.
This unit Knowledge based and a useful basis for further study at Level 2 and Level 3 Health and Social Care Qualification or as a foundation on which learners can develop their own skills.
By the end of the course learners will
- understand why effective communication is an essential element of planning and delivery of Health and Social Care
- understand communication and barriers to communication
- understand how to overcome barriers and meet communication needs
- understand good communication skills
- understand the principles and practices relating to confidentiality.
Cost ARC Members £85.00 | Non-Members £105.00
Location ARC NI Offices
Booking Arrangements To secure a place complete and return a booking form to [email protected]