(Senior Care/Support Staff, Frontline Managers, Assistant/Deputy Managers, Team Leaders, Area Domiciliary Care Managers and Senior Day Care Workers)
A Management Development Programme aimed at newly appointed managers/team leaders or senior staff who want to move into management role. The programme covers the learning that is required for the Level 4 Certificate in Principles of Leadership & Management to help individuals to adapt to the adult social care management role.
This course supports RQIA Domiciliary Care standard Management of Records 10.5.
By the end of this course learners will:
- comprehend effective communication styles & effective reporting and recording systems
- understand financial management systems and human resource systems.
Module 2 will cover:
Communication & Information Management
- Communication Skills – Empathy, Active Listening
- Effective Reporting and Recording Systems
- Information Management Systems
- Information Governance Principles
Resource Management
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- Range and use of resources
- Financial Management Systems
- Human Resource Systems
Cost Per-Module ARC Members £125.00 | Non-Members £155.00
Cost for Suite (5 Modules) ARC Members £525.00 | Non-Members £650.00
Location ARC NI Offices
Booking Arrangements To secure a place complete and return a booking form to [email protected]