Lisa Lenton, ARC England Director, attended the CQC Trade Association meeting on 8th February 2017. The key points are summarised below for your reference:


The ratings up to 31st January were shared. Please see here for the specific details. The breakdown includes Adult Social Care Learning disability specialism data and can be used to compare to ASC locations without learning disability specialism (predominately older people services). You will note this clearly highlights the ratings are much more positive for Learning Disability services.


The consultation in respect of ‘Registering the Right Support for Learning Disability Services’ closed on 14th February. CQC have conducted a webinar and we facilitated a teleconference on 1st February for ARC members. The next consultation, on the next phase of Adult Social Care inspections, has been delayed until after the upcoming Local Government elections. This will open sometime in May and be open for comment until July 2017.

Quality Matters Commitment update:

There is a move to develop and implement a commitment to quality, underpinned by input from trade bodies, Skills for Care, providers, TLAP, CQC etc. The idea is to develop a national framework that is implemented locally. Andrea Sutcliffe stated: “Due to launch in Spring 2017, this document will set out our shared vision for the future of high-quality adult social care. We see people who use services, their carers and families working together in co-production with professionals and staff, commissioners and funders, providers, regulators and national bodies. We see this coalition driving towards a shared goal of high-quality, person-centred care that is safe, effective, caring and responsive. We see good care underpinned by good leadership and sustainable use of resources, so more people get high-quality care, now and into the future.”

Activities so far include:

• Meetings including organisations noted above
• A Think Local Act Personal Co-Production event is taking place today, Wednesday 15th February, to look at the commitment and it’s content.
• National and Representative Organisations Group meeting with David Mowat MP on Tuesday 14th March
• Commitment document to be published after purdah, with regional roadshow events to support the publication in Spring/Summer

Care at home:

There is a project being undertaken to review methods and tools for inspecting services that provide care to people in their own homes. This started in April last year and following scoping, internal and external engagement and co-production, piloting and evaluation, the publication of the revised handbook is due in the summer, with the introduction for new and revised methods scheduled for October this year. The reason for this work is that CQC recognise that:

• We have a diverse & rapidly developing market.
• More people are receiving care and support in their own homes
• There are issues around cognitive impairment and consent
• There are concerns about safety (e.g. Fire Brigade has raised issues)
• The Housing with Care pilot findings and proposals need to considered
• There is variable quality / availability of evidence.
• Understanding the nature and scale of services
• There are problems with collecting robust evidence
• There are practical issues around using Experts by Experience
• Future resources need to be considered

The evaluation of the proposed new / revised methods will be completed by observing inspectors, questionnaires, 1:1 conversations and review of report.

As always, please remember, ARC England is there to represent you at the trade association meetings. We regularly attend, so do let us know of any inspection issues or concerns and we will feed these directly to the meetings and get back to you.

Lisa Lenton
ARC England Director