In July 2014, the Secretary of State announced the intention to introduce a special measures framework for adult social care to ‘call time’ on poor care.

In people’s homes and care homes across the country, we know that dedicated staff are delivering fantastic care for people. Sadly, this is not always the case and we know that some services are consistently failing to meet the standards people have a right to expect. CQC will not tolerate poor care.

Download the CQC Proposals and read more about the special measures here.

CQC welcome your response via this webform