Quick Links to Departments:
- Association for Real Change UK
- Association for Real Change England
- Association for Real Change Cymru
- Association for Real Change Scotland
- Association for Real Change Northern Ireland
- Central Office
- Membership and Communications
- Workforce Development
Jacqueline Bell, Chief Executive
Jacqueline Bell was appointed Chief Executive of the Association for Real Change in April 2012 and has also taken her seat on the Skills for Care Board.
She has worked at a senior level in the third sector for nearly 10 years. Formerly, she was CEO of Cardiff’s Third Sector Council, Newcastle CVS and Nottinghamshire Action for Voluntary Organisations.
Before reaching CEO level Jacqueline worked within Third Sector Local Infrastructure at the South Yorkshire Funding Advice Bureau. Her responsibilities and influence grew as she progressed in her career within English Local Authorities in the North East and Nottinghamshire, where she developed strategic statutory and Third Sector partnerships.
As one of the first cohorts trained in the UK by the International Association for Public Participation her commitment in encouraging value strength within organisations fits well with where Association for Real Change has come from and where we intend it to be.
James Fletcher, Director
Jacqueline Bell, Chief Executive
Martin Anderson, Finance Manager
Works from the Head Office in Chesterfield as the Finance Manager dealing with all aspects of finance as well as Human Resources for the company.
Vicky Shirley, Office and Business Development Manager
Vicky is responsible for the general running of Central Office, based in Chesterfield, and is PA to the Chief Executive, Jacqueline Bell. Vicky’s role includes organising events, updating and maintaining the ARC websites and helping to produce the e-newsletters that are sent out from Association for Real Change.
John Robinson, Membership and Communications Manager
John is the Membership and Communication Manager and works closely with Esther and Vicky ensuring that the e-newsletters and other information is produced for members. He also carries out the design work for publications; training packs, leaflets, pdfs, graphics for the website and event flyers.
Esther Oddy, Membership and Communications Officer
Esther is the Membership and Communications Officer and works closely with John in producing the e-newsletter for members, maintaining and updating the ARC website and planning network meetings and other events. Esther’s role includes liaising with and supporting ARC members, and helping them to collaborate effectively.
Liz Soames, Receptionist/Projects Administrator (currently on maternity leave)
I work on reception and I have been at Association for Real Change for over 15 years. As well as my reception duties, which include answering the main switchboard phone and greeting visitors, take bookings for events and help with the day-to-day running of the general office. I also undertaking the administration for the Active Support project Creating an Ordinary Life, the Here To Stay project and the Comic Relief funded project Helping Each Other.
Christine Rose, Active Support (UK) Director
Christine is the consultant for the Active Support Development Service and has been working to raise the awareness of Active Support since the Cymru project in 2005. She is also the Project Manager for the Active Support project Creating an Ordinary Life. Christine is also the Development Officer for ARC Cymru.
Lisa Lenton, Learning and Development Manager
Lisa was appointed as the L&D Manager covering England in August 2014. Her role is to manage, develop and deliver ARC England’s training, learning and development programmes. Lisa is passionate about developing and maintaining strong partnerships with Service Providers to help identify training and support needs and to provide relevant, appropriate and inspiring training solutions.
Lisa is also the Head of ARC’s Workforce Development Team and works alongside our ARC’s Active Support (UK) Director, Christine Rose.
Lisa has spent the majority of her career in the Health and Social Care sector both in the UK and Australia, specialising in Learning and Development for services, service users and staff at all levels.
Gill Shaw, Workforce Development Manager
My role includes that of Quality Assurance Co-ordinator for the ARC Training Services Qualifications Centre. This involves ensuring that we have robust systems, policies and procedures in place, to comply with regulatory and Awarding Organisation requirements to deliver accredited qualifications, and that these are monitored regularly, to ensure that our learners receive fairness and equality of access to assessment. I try to give the best support I can to all the Development Officers, Internal Verifiers, Assessors and Candidates within our schemes. I also assess and internally verify the qualifications, usually for the Leadership & Management in HSC, the Learning & Development (Education) and Advocacy qualifications.
I also help to write some of the distance learning packages and workbooks produced by ARC as well as planning and delivering bespoke training.
I am a registered nurse for people with learning disabilities and a qualified teacher. I have cared for and supported both children and adults with learning disabilities before taking up a learning and development role, where my responsibilities broadened to include all health and social care professionals, both within and outside the Derbyshire County Primary Care Trust. I have worked at ARC for nearly six years now and got to know many new and wonderful people.
Margaret Webster, Workforce Development Co-ordinator
I joined ARC in April 2008 as the Training Consortiums NVQ Registrar. My role now includes overseeing the Workforce Development Funding (WDF) and Disclosure and Barring Service (DBS) administration; implementing new processes and supporting my colleagues Anne & Marion. My main focus is the qualifications that ARC offers; candidate registrations, claiming units and qualifications, issuing certificates, candidate records and archiving, together with a varied range of administration processes which keeps the department ticking!
Before I joined ARC I worked for several months with a training department at a local NHS community hospital where I gained my knowledge of NVQ administration. My working background is primarily secretarial and personal assistant, followed by 3 years as a marketing assistant with a large ceramics company in Stoke-on-Trent before my move to Chesterfield.
Anne Rawson, Workforce Development Administrator
My work within the Workforce Development Team is primarily focused on the Disclosure Service, this involves dispatching registration packs, application forms and information packs and checking of the Disclosure application forms. The ARC DBS will move away from a paper-based process soon, so we will be busy establishing our new online system. I also work on the Workforce Development Funding Partnership administration, processing claims and assisting with payments.
Marion Clulow, Workforce Development Administrator
I joined the ARC WDF team as a part-time Administration Officer in January 2014. Currently, my primary role is to administer Workforce Development Funding (WDF) as part of a small team at ARC. In addition, I will administer some of the electronic Disclosure and Barring Service (DBS) checks when ARC moves over from the current paper-based system.
My background is in Health and Social Care, as a Support Worker and manager with a mental health charity for many years, and also as Personal Assistant.
Lisa White, Administration Assistant
I have been at Association for Real Change now for over 16 years. I used to be based in the General Office and then I moved to the ATS Team in 2010. I do different tasks, people write what tasks they need doing in my book.
Rod Landman, Helping Each Other Project Officer
Rod is based in Devon and manages the Comic Relief funded Helping Each Other project which aims to support a small number of young people with learning disabilities, who have experienced sexual exploitation, to develop their skills as trainers to go on and deliver awareness. Rod is also our champion for Mate Crime, a type of Hate Crime where people purporting to be friends take advantage, which was part of the Safety Net project which he ran with David Grundy for over three years.
Bridget Fisher, Here to Stay Project Manager
Bridget is managing Here to Stay, a Big Lottery funded project, which aims to addresses the gap in the knowledge about the health and social care needs of people with learning disabilities from ethnic minority and new migrant communities living in England.
Christine Rose, Active Support, Creating an Ordinary Life Project Manager
Christine Rose is the Manager of Creating an Ordinary Life project, which is a three year Department of Health funded personalisation project to help providers embed a person-centred approach in the support provided to people with learning disabilities and behaviour which challenges services.
Lorraine Hewitt, Project Administrator
Lorraine carries out administration for both the Here to Stay and Creating an Ordinary Life projects.