Understanding Cultural Diversity

Ethnicity Training: an introduction to cultural competency

This is a one-day delivered course for organisations that wish to understand about cultural diversity; move towards cultural competence and raise cultural awareness.

Course information:

The course takes learners through the first steps to becoming culturally competent in the work place. The course covers:

Your own values
The background to why core skills in cultural competence are needed
Treating all people as unique and equal individuals
Being aware of cultural values when communicating
Being aware of a person’s cultural background when supporting them
Being aware of the need to ensure your service is accessible to all ethnic groups
Ensuring the individual is clear about an agreed plan of action.
Changes that can be made in your working practice.

This course is aimed at a maximum of 15 learners, the day is a standard 9.30am – 4.30pm day.

Our specialist trainer will visit your organisation and deliver this course to your staff.