Office Based Team
Qualification Centre Manager. My role as manager is to ensure that all administrative and quality assurance systems are robust and maintained throughout the Centre. Ensuring we comply fully with regulatory and (AO) Awarding Organisation requirements, which enables us to deliver accredited awards, certificates and qualifications through City & Guilds. I am passionate about staff development and training within the workplace, which I believe promotes the delivery of a high quality, person focussed approach for the individual’s we ultimately support.
I have worked in Health and Social Care and the Learning Disability Sector for the best part of 30 years. I hope that the knowledge and experience I have gained in that time will help me in doing my utmost to support all the Organisations, (DO’s) Development Officers, (IQA) Internal Quality Assurers, (QA) Quality Assurers and Candidates within our schemes.
I enjoy music, films, family life & camping, walking with my dog, Guiding & Badminton.
Learning and Development Co-ordinator. I joined ARC in April 2008 as the Training Consortiums NVQ Registrar. My role now includes overseeing (and occasionally hands on) the Workforce Development Funding (WDF) and Disclosure and Barring Service (DBS) administration; implementing new processes and supporting my colleagues Anne & Marion. My main role is within the qualifications centre; taking initial enquiries, processing candidate registrations through to final certification. Before I joined ARC I worked for several months within a training department at a local NHS community hospital where I gained my knowledge of NVQ administration. My working background is primarily secretarial and personal assistant, followed by 3 years as a marketing assistant with a large ceramics company in Stoke-on-Trent before my move to Chesterfield in 2006.
Disclosure Service Administrator. My work within the Team is primarily focused on the Disclosure Service, this involves dispatching registration packs, application forms and information packs and checking of the Disclosure application forms. The ARC DBS will move away from a paper-based process soon, so we will be busy establishing our new online system. I also work on the Workforce Development Funding Partnership administration, processing claims and assisting with payments.
Workforce Development Administrator. I have been a part-time Administrator at ARC since January 2014. My primary role is to administer Workforce Development Funding (WDF), continually supporting all our WDF Partners to make their funding process as smooth as possible. I also process Disclosure checks. My previous employment in Health and Social Care includes administration, support work and managerial roles.