FAQs

Image; Important information for candidatesQualifications –

This page may help you to find answers to the questions we are frequently asked regarding our qualifications by candidates and organisations. If we have still not answered your query please contact us, we are always happy to hear from you. We will be updating this page often and your query could be added to assist others …..

  1. I am a qualified Assessor/Internal Verifier, what is the approval process for assessing/verifying ATS candidates ?

  2. I would like to obtain a Duplicate Certificate – what do I need to do ?

  3. Where can I find qualification Documentation ?

  4. Who is an Expert Witness / How do I become an Expert Witness ?

  5. My Name has changed, What do I need to do ?

  6. I need to send a Portfolio to you, how do I do this ?

  7. I would like to Register with your Centre, how do I do this ?

  8. Where can I find the Standards for the Qualifications ?

  9. I am already registered for a qualification, but I would like to Transfer to your Centre, what do I need to do ?


I am a qualified Assessor/Internal Verifier, what is the approval process for assessing/verifying ATS candidates ?

Please send an up-to-date c.v. and your original certificate/s (sorry copies are not accepted by the Awarding Body) to the ATS. Your details will be passed to the Centre QAC for initial approval, if your details are accepted then your c.v. and certificate will be submitted to the Awarding Organisation’s External Verifier (EV) during their next visit to our Centre. The EV will authorise and record your details by the signing of photocopies which will be kept on file at our Centre, your original documents will be returned to you.


I would like to obtain a Duplicate Certificate – what do I need to do ?

Please supply us with the following details; full name that the certificate was issued in, date of birth, registration number and the Award name and if known the date the award was certificated. There is also an administration fee* for this service. We will process your request with the Awarding Organisation and the replacement certificate will be sent to you.


Where can I find qualification Documentation ?

All documentation is available under the Resources Menu, under Qualification Documentation.


Who is an Expert Witness / How do I become an Expert Witness ?

All information on Expert Witnesses can be found under the Resources Menu, under Expert Witness.


My Name has changed, What do I need to do ?

Please send a copy of the relevant documentation, together with the administration fee* to the ATS. Your details will be processed with the Awarding Organisation and our database will be updated to record the change/s.


I need to send a Portfolio to you, how do I do this ?

Please parcel your portfolio as securely as you can. The postal address is available on the Contact us page. Please include a note stating your name and organisation and why you are sending the portfolio to us.

It is your choice on the method of posting, depending on the urgency, but we would recommend that you use a recorded/trackable service.

Sorry, we cannot arrange postal collections for you. If an ATS Development Officer is visiting your organisation, it may be possible for them to take this with them for forwarding to us. You need to check with the Development Officer concerned.


I would like to Register with your Centre, how do I do this ?

All the necessary documentation is available under the Resources menu on the Registration Process page, the form needs to be completed and sent to us at the address on the bottom of the form, either enclosing a cheque or requesting we issue an invoice for the costs.

Once payment is received the registration will be done and candidate documents sent out by post.


Where can I find the Standards for the Qualifications ?

All qualifications are listed under the Qualifications Menu. Standards for each qualification can be found on the individual qualification pages. Please let us know if you are unable to locate qualification standards and check frequently as we are still being supplied with up-to-date documents.


I am already registered for a qualification, but I would like to Transfer to your Centre, what do I need to do ?

Candidates registered with an Awarding Organisation who the ATS are an Approved Centre with can easily transfer to the ATS.

You would need to provide your full name, date of birth, qualification details, date of registration, who your provider is and which Awarding Organisation you are registered with. We would also need to have details of your progress, ie any certifications gained on this registration. There is a transfer fee payable:
NB – If you have been registered with an Awarding Organisation that we are not Approved with, you would need to provide the above details, but a new registration would need to be done. The costs can be supplied on request.


* Fees available on request