What we do

We have worked very successfully in partnership with ARC for a number of years in both delivery and training and SVQ level 4 awards. This has been a positive experience and has been of great help in the development and competence of our staff.

Assessor has been excellent and a great support in completing the Award.

I feel more equipped in my role and have a lot more knowledge.  My experience was positive and felt ARC were very professional.

I was impressed by the style of training.  The lecturer was easy to understand.

Thanks for all the support I was given.  It gave me more confidence in my own ability.

I appreciate all the help I received from ARC, for their patience and guidance to get me through my award.  Thank you.

Medication Training – I found the training very informative and learned a lot from this.   Enjoyed the powerpoint and was very well presented.

Personal Care Training – Good.  Professionally conveyed in a knowledgeable, relaxed manner.

The support from ARC Scotland was very good – thank you.

Thank you to ARC Scotland for putting me through this award.

A very rewarding experience which made me want to learn more.  Assessor was excellent, explained everything clearly in easy to understand terms when some questions appeard complicated.  Doing my award has made me much more informative to others.  I have gained skills, knowledge and awareness of procedures, protocols and practice.

My assessor was very supportive and I strongly appreciate everything she helped me with.  I never felt under stress, she made it an enjoyable experience.

I could not have asked for a better tutor.  He really made me think about the components of the course and I feel that I have really achieved a very worthwhile qualification thanks to him.  It has been a pleasure to work with my tutor.

The course ‘Handling Medication in Social Care settings’ was very interesting, beneficial and thorough. It was one of the best courses I have been on in my employment with CS.

My assessor should be given great praise as I was very reluctant to do this award as education was not something I enjoyed.  His constant help, skills and obvious talent and love of what he does has earned him my and everyone I spoke to the utmost respect and admiration.

Medication Training – I thoroughly enjoyed this course as Trainer made it FUN!!  I would look forward to any training with him in the future.  I really learned from this course today, thanks to Trainer.

My assessor was incredibly supportive and her enthusiasm and enjoyment of her role made it a throughly enjoyable and educational experience.  She is an assett to your organisation.

Doing this award has taught me to think about my work practice and understand the theory behind my job.  I enjoyed my time doing my SVQ.

Person Centred Planning – Excellent course and delivery.   Trainer is very easy to understand and made the content very enjoyable.  Trainer has infectious enthusiasm.

I have better understanding of policies and procedures.  It was wonderful experience doing SVQ3 and it was great pleasure to work with my assessor.  I am very happy with outcome.

I enjoyed working with my assessor, I found her approachable and very supportive.  She encouraged me through my low points and the times I felt overwhelmed with work, which was often!  I liked that she was always positive and pointed out how far I had come and what I’d achieved and this undoubtedly helped me focus and get through.

This was the most difficult, intense and exhausting qualification I have ever undertaken.  My assessor was brilliant in explaining what was required of me.  He reassured me when I was struggling to push on.  He got the best out of me. The measure of a good assessor is one who can encourage you to go a little bit further in thought, detail and boost morale.  The best there is.

It has given me much more information on how to care for individuals in the correct manner in line with codes of practice promoting their independence and dignity.

Assessor very helpful, patient and professional.  Clear explanation of what was required.