What people say …
A very rewarding experience which made me want to learn more. Assessor was excellent, explained everything clearly in easy to understand terms when some questions appeard complicated. Doing my award has made me much more informative to others. I have gained skills, knowledge and awareness of procedures, protocols and practice.
Thank you for supporting me in achieving this award.
Doing this award has taught me to think about my work practice and understand the theory behind my job. I enjoyed my time doing my SVQ.
Assessor very helpful, patient and professional. Clear explanation of what was required.
Medication Training – All information was relevant and trainer was great! Very enthusiastic and kept us interested despite the heat. Great Trainer!
“I have managed to encourage and support a service user to go on a bus independently which has totally changed their life for the better. Most rewarding part of my career so far.”
We have worked very successfully in partnership with ARC for a number of years in both delivery and training and SVQ level 4 awards. This has been a positive experience and has been of great help in the development and competence of our staff.Hamish Robertson, Training ManagerCapability Scotland
The support from ARC Scotland was very good – thank you.
Medication Training – I have learned a lot today, this has increased my knowledge and given me a better awareness of the accountability that I have in my job. Most enjoyable.
It has given me much more information on how to care for individuals in the correct manner in line with codes of practice promoting their independence and dignity.
Person Centred Planning – Excellent course and delivery. Trainer is very easy to understand and made the content very enjoyable. Trainer has infectious enthusiasm.
Medication Training – I thoroughly enjoyed this course as Trainer made it FUN!! I would look forward to any training with him in the future. I really learned from this course today, thanks to Trainer.
“I have developed from working for the residents to working with the residents through Active Support. The service users I work with are benefitting through active support to learn new independent living skills.”MB, Support Worker, Garvald Glenesk
I have worked with Debbie and her team over the past year., their professional yet approachable and flexible manner has made it easy to establish a good working relatinship very quickly. Our SVQ candidates are making good progress and any issues that arise are dealt with efficiently and professionally.Caroline King, Operations Manager, Learning and DevelopmentCarr Gomm
Medication Training – This was a most explicit and easy followed course. The delivery was excellent. After being on many courses this has to be most informative but enjoyable time I have spent on a course Trainer was just wonderful – 10/10.
I have better understanding of policies and procedures. It was wonderful experience doing SVQ3 and it was great pleasure to work with my assessor. I am very happy with outcome.
My assessor was very supportive and I strongly appreciate everything she helped me with. I never felt under stress, she made it an enjoyable experience.
Medication Training – I found the training very informative and learned a lot from this. Enjoyed the powerpoint and was very well presented.
This was the most difficult, intense and exhausting qualification I have ever undertaken. My assessor was brilliant in explaining what was required of me. He reassured me when I was struggling to push on. He got the best out of me. The measure of a good assessor is one who can encourage you to go a little bit further in thought, detail and boost morale. The best there is.
I appreciate all the help I received from ARC, for their patience and guidance to get me through my award. Thank you.
Personal Care Training – Excellently delivered training, punctuated with relevant stories that helped me to absorb the content. Trainer made this fun which kept my attention.
Assessor has been excellent and a great support in completing the Award.
I could not have asked for a better tutor. He really made me think about the components of the course and I feel that I have really achieved a very worthwhile qualification thanks to him. It has been a pleasure to work with my tutor.
Thank you to ARC Scotland for putting me through this award.
I enjoyed working with my assessor, I found her approachable and very supportive. She encouraged me through my low points and the times I felt overwhelmed with work, which was often! I liked that she was always positive and pointed out how far I had come and what I’d achieved and this undoubtedly helped me focus and get through.