What people say …
I was impressed by the style of training. The lecturer was easy to understand.
It has given me much more information on how to care for individuals in the correct manner in line with codes of practice promoting their independence and dignity.
Medication Training – I thoroughly enjoyed this course as Trainer made it FUN!! I would look forward to any training with him in the future. I really learned from this course today, thanks to Trainer.
“I have developed from working for the residents to working with the residents through Active Support. The service users I work with are benefitting through active support to learn new independent living skills.”MB, Support Worker, Garvald Glenesk
Doing this award has taught me to think about my work practice and understand the theory behind my job. I enjoyed my time doing my SVQ.
The support from ARC Scotland was very good – thank you.
Thank you to ARC Scotland for putting me through this award.
I have better understanding of policies and procedures. It was wonderful experience doing SVQ3 and it was great pleasure to work with my assessor. I am very happy with outcome.
I was supported really well considering the distance that my assessor had to travel to meet up. My assessor explained everything to me in a way I could understand. It has been a while since I did any exam type work and she always made me feel very capable and always had praise for my work. It will help with all aspects of my work and give me more understanding to paper work systems and rules and regulations.
Personal Care Training – Excellently delivered training, punctuated with relevant stories that helped me to absorb the content. Trainer made this fun which kept my attention.
Personal Care Training – Good. Professionally conveyed in a knowledgeable, relaxed manner.
Medication Training – I found the training very informative and learned a lot from this. Enjoyed the powerpoint and was very well presented.
I feel more equipped in my role and have a lot more knowledge. My experience was positive and felt ARC were very professional.
Thank you for supporting me in achieving this award.
“I have managed to encourage and support a service user to go on a bus independently which has totally changed their life for the better. Most rewarding part of my career so far.”
My assessor was incredibly supportive and her enthusiasm and enjoyment of her role made it a throughly enjoyable and educational experience. She is an assett to your organisation.
We have worked very successfully in partnership with ARC for a number of years in both delivery and training and SVQ level 4 awards. This has been a positive experience and has been of great help in the development and competence of our staff.Hamish Robertson, Training ManagerCapability Scotland
Medication Training – All information was relevant and trainer was great! Very enthusiastic and kept us interested despite the heat. Great Trainer!
I could not have asked for a better tutor. He really made me think about the components of the course and I feel that I have really achieved a very worthwhile qualification thanks to him. It has been a pleasure to work with my tutor.
Assessor has been excellent and a great support in completing the Award.
Assessor very helpful, patient and professional. Clear explanation of what was required.
Medication Training – Very relaxed but very informative.
“Having knowledge of the Legislation and Law, I recognised an adult at risk and contacted Social Work to get a care package in place and telecare improving his life. Because I know what I am talking about now I am not afraid to make things happen for service users.”
I have worked with Debbie and her team over the past year., their professional yet approachable and flexible manner has made it easy to establish a good working relatinship very quickly. Our SVQ candidates are making good progress and any issues that arise are dealt with efficiently and professionally.Caroline King, Operations Manager, Learning and DevelopmentCarr Gomm
Person Centred Planning – Excellent course and delivery. Trainer is very easy to understand and made the content very enjoyable. Trainer has infectious enthusiasm.