What people say …
I was impressed by the style of training. The lecturer was easy to understand.
Thanks for all the support I was given. It gave me more confidence in my own ability.
This was the most difficult, intense and exhausting qualification I have ever undertaken. My assessor was brilliant in explaining what was required of me. He reassured me when I was struggling to push on. He got the best out of me. The measure of a good assessor is one who can encourage you to go a little bit further in thought, detail and boost morale. The best there is.
“I have managed to encourage and support a service user to go on a bus independently which has totally changed their life for the better. Most rewarding part of my career so far.”
Medication Training – Very relaxed but very informative.
“I have developed from working for the residents to working with the residents through Active Support. The service users I work with are benefitting through active support to learn new independent living skills.”MB, Support Worker, Garvald Glenesk
I appreciate all the help I received from ARC, for their patience and guidance to get me through my award. Thank you.
Medication Training - All information was relevant and trainer was great! Very enthusiastic and kept us interested despite the heat. Great Trainer!
The support from ARC Scotland was very good – thank you.
The course ‘Handling Medication in Social Care settings’ was very interesting, beneficial and thorough. It was one of the best courses I have been on.
Thank you for supporting me in achieving this award.
My assessor was incredibly supportive and her enthusiasm and enjoyment of her role made it a throughly enjoyable and educational experience. She is an assett to your organisation.
I have worked with Debbie and her team over the past year., their professional yet approachable and flexible manner has made it easy to establish a good working relatinship very quickly. Our SVQ candidates are making good progress and any issues that arise are dealt with efficiently and professionally.Caroline King, Operations Manager, Learning and DevelopmentCarr Gomm
I was supported really well considering the distance that my assessor had to travel to meet up. My assessor explained everything to me in a way I could understand. It has been a while since I did any exam type work and she always made me feel very capable and always had praise for my work. It will help with all aspects of my work and give me more understanding to paper work systems and rules and regulations.
I have better understanding of policies and procedures. It was wonderful experience doing SVQ3 and it was great pleasure to work with my assessor. I am very happy with outcome.
Medication Training – This was a most explicit and easy followed course. The delivery was excellent. After being on many courses this has to be most informative but enjoyable time I have spent on a course Trainer was just wonderful – 10/10.
Personal Care Training – Good. Professionally conveyed in a knowledgeable, relaxed manner.
Assessor very helpful, patient and professional. Clear explanation of what was required.
My assessor was very supportive and I strongly appreciate everything she helped me with. I never felt under stress, she made it an enjoyable experience.
It has given me much more information on how to care for individuals in the correct manner in line with codes of practice promoting their independence and dignity.
I enjoyed working with my assessor, I found her approachable and very supportive. She encouraged me through my low points and the times I felt overwhelmed with work, which was often! I liked that she was always positive and pointed out how far I had come and what I’d achieved and this undoubtedly helped me focus and get through.
“Having knowledge of the Legislation and Law, I recognised an adult at risk and contacted Social Work to get a care package in place and telecare improving his life. Because I know what I am talking about now I am not afraid to make things happen for service users.”
Assessor has been excellent and a great support in completing the Award.
Medication Training – I found the training very informative and learned a lot from this. Enjoyed the powerpoint and was very well presented.
I feel more equipped in my role and have a lot more knowledge. My experience was positive and felt ARC were very professional.