What people say …
“I have managed to encourage and support a service user to go on a bus independently which has totally changed their life for the better. Most rewarding part of my career so far.”
Medication Training – I found the training very informative and learned a lot from this. Enjoyed the powerpoint and was very well presented.
I have better understanding of policies and procedures. It was wonderful experience doing SVQ3 and it was great pleasure to work with my assessor. I am very happy with outcome.
Person Centred Planning – Excellent course and delivery. Trainer is very easy to understand and made the content very enjoyable. Trainer has infectious enthusiasm.
The course ‘Handling Medication in Social Care settings’ was very interesting, beneficial and thorough. It was one of the best courses I have been on.
Medication Training – I thoroughly enjoyed this course as Trainer made it FUN!! I would look forward to any training with him in the future. I really learned from this course today, thanks to Trainer.
Assessor has been excellent and a great support in completing the Award.
Thank you for supporting me in achieving this award.
Personal Care Training – Good. Professionally conveyed in a knowledgeable, relaxed manner.
Personal Care Training – Excellently delivered training, punctuated with relevant stories that helped me to absorb the content. Trainer made this fun which kept my attention.
I feel more equipped in my role and have a lot more knowledge. My experience was positive and felt ARC were very professional.
It has given me much more information on how to care for individuals in the correct manner in line with codes of practice promoting their independence and dignity.
I was impressed by the style of training. The lecturer was easy to understand.
I appreciate all the help I received from ARC, for their patience and guidance to get me through my award. Thank you.
Medication Training – I have learned a lot today, this has increased my knowledge and given me a better awareness of the accountability that I have in my job. Most enjoyable.
“Having knowledge of the Legislation and Law, I recognised an adult at risk and contacted Social Work to get a care package in place and telecare improving his life. Because I know what I am talking about now I am not afraid to make things happen for service users.”
My assessor was incredibly supportive and her enthusiasm and enjoyment of her role made it a throughly enjoyable and educational experience. She is an assett to your organisation.
The support from ARC Scotland was very good – thank you.
I was supported really well considering the distance that my assessor had to travel to meet up. My assessor explained everything to me in a way I could understand. It has been a while since I did any exam type work and she always made me feel very capable and always had praise for my work. It will help with all aspects of my work and give me more understanding to paper work systems and rules and regulations.
I have worked with Debbie and her team over the past year., their professional yet approachable and flexible manner has made it easy to establish a good working relatinship very quickly. Our SVQ candidates are making good progress and any issues that arise are dealt with efficiently and professionally.Caroline King, Operations Manager, Learning and DevelopmentCarr Gomm
Medication Training – This was a most explicit and easy followed course. The delivery was excellent. After being on many courses this has to be most informative but enjoyable time I have spent on a course Trainer was just wonderful – 10/10.
This was the most difficult, intense and exhausting qualification I have ever undertaken. My assessor was brilliant in explaining what was required of me. He reassured me when I was struggling to push on. He got the best out of me. The measure of a good assessor is one who can encourage you to go a little bit further in thought, detail and boost morale. The best there is.
We have worked very successfully in partnership with ARC for a number of years in both delivery and training and SVQ level 4 awards. This has been a positive experience and has been of great help in the development and competence of our staff.Hamish Robertson, Training ManagerCapability Scotland
A very rewarding experience which made me want to learn more. Assessor was excellent, explained everything clearly in easy to understand terms when some questions appeard complicated. Doing my award has made me much more informative to others. I have gained skills, knowledge and awareness of procedures, protocols and practice.
“I have developed from working for the residents to working with the residents through Active Support. The service users I work with are benefitting through active support to learn new independent living skills.”MB, Support Worker, Garvald Glenesk