What people say …
I feel more equipped in my role and have a lot more knowledge. My experience was positive and felt ARC were very professional.
I was supported really well considering the distance that my assessor had to travel to meet up. My assessor explained everything to me in a way I could understand. It has been a while since I did any exam type work and she always made me feel very capable and always had praise for my work. It will help with all aspects of my work and give me more understanding to paper work systems and rules and regulations.
“I have developed from working for the residents to working with the residents through Active Support. The service users I work with are benefitting through active support to learn new independent living skills.”MB, Support Worker, Garvald Glenesk
It has given me much more information on how to care for individuals in the correct manner in line with codes of practice promoting their independence and dignity.
My assessor was incredibly supportive and her enthusiasm and enjoyment of her role made it a throughly enjoyable and educational experience. She is an assett to your organisation.
Medication Training - All information was relevant and trainer was great! Very enthusiastic and kept us interested despite the heat. Great Trainer!
I have better understanding of policies and procedures. It was wonderful experience doing SVQ3 and it was great pleasure to work with my assessor. I am very happy with outcome.
My assessor should be given great praise as I was very reluctant to do this award as education was not something I enjoyed. His constant help, skills and obvious talent and love of what he does has earned him my and everyone I spoke to the utmost respect and admiration.
Medication Training – I have learned a lot today, this has increased my knowledge and given me a better awareness of the accountability that I have in my job. Most enjoyable.
Personal Care Training – Good. Professionally conveyed in a knowledgeable, relaxed manner.
Medication Training – Very relaxed but very informative.
Thanks for all the support I was given. It gave me more confidence in my own ability.
We have worked very successfully in partnership with ARC for a number of years in both delivery and training and SVQ level 4 awards. This has been a positive experience and has been of great help in the development and competence of our staff.Hamish Robertson, Training ManagerCapability Scotland
The course ‘Handling Medication in Social Care settings’ was very interesting, beneficial and thorough. It was one of the best courses I have been on.
The support from ARC Scotland was very good – thank you.
Thank you to ARC Scotland for putting me through this award.
My assessor was very supportive and I strongly appreciate everything she helped me with. I never felt under stress, she made it an enjoyable experience.
“Having knowledge of the Legislation and Law, I recognised an adult at risk and contacted Social Work to get a care package in place and telecare improving his life. Because I know what I am talking about now I am not afraid to make things happen for service users.”
Assessor has been excellent and a great support in completing the Award.
I enjoyed working with my assessor, I found her approachable and very supportive. She encouraged me through my low points and the times I felt overwhelmed with work, which was often! I liked that she was always positive and pointed out how far I had come and what I’d achieved and this undoubtedly helped me focus and get through.
I have worked with Debbie and her team over the past year., their professional yet approachable and flexible manner has made it easy to establish a good working relatinship very quickly. Our SVQ candidates are making good progress and any issues that arise are dealt with efficiently and professionally.Caroline King, Operations Manager, Learning and DevelopmentCarr Gomm
I was impressed by the style of training. The lecturer was easy to understand.
This was the most difficult, intense and exhausting qualification I have ever undertaken. My assessor was brilliant in explaining what was required of me. He reassured me when I was struggling to push on. He got the best out of me. The measure of a good assessor is one who can encourage you to go a little bit further in thought, detail and boost morale. The best there is.
Personal Care Training – Excellently delivered training, punctuated with relevant stories that helped me to absorb the content. Trainer made this fun which kept my attention.
A very rewarding experience which made me want to learn more. Assessor was excellent, explained everything clearly in easy to understand terms when some questions appeard complicated. Doing my award has made me much more informative to others. I have gained skills, knowledge and awareness of procedures, protocols and practice.