What people say …
“I have developed from working for the residents to working with the residents through Active Support. The service users I work with are benefitting through active support to learn new independent living skills.”MB, Support Worker, Garvald Glenesk
Medication Training – Very relaxed but very informative.
Personal Care Training – Good. Professionally conveyed in a knowledgeable, relaxed manner.
This was the most difficult, intense and exhausting qualification I have ever undertaken. My assessor was brilliant in explaining what was required of me. He reassured me when I was struggling to push on. He got the best out of me. The measure of a good assessor is one who can encourage you to go a little bit further in thought, detail and boost morale. The best there is.
The support from ARC Scotland was very good – thank you.
Thanks for all the support I was given. It gave me more confidence in my own ability.
Thank you for supporting me in achieving this award.
Personal Care Training – Excellently delivered training, punctuated with relevant stories that helped me to absorb the content. Trainer made this fun which kept my attention.
Medication Training – This was a most explicit and easy followed course. The delivery was excellent. After being on many courses this has to be most informative but enjoyable time I have spent on a course Trainer was just wonderful – 10/10.
Thank you to ARC Scotland for putting me through this award.
Assessor very helpful, patient and professional. Clear explanation of what was required.
“Having knowledge of the Legislation and Law, I recognised an adult at risk and contacted Social Work to get a care package in place and telecare improving his life. Because I know what I am talking about now I am not afraid to make things happen for service users.”
Medication Training – I thoroughly enjoyed this course as Trainer made it FUN!! I would look forward to any training with him in the future. I really learned from this course today, thanks to Trainer.
I appreciate all the help I received from ARC, for their patience and guidance to get me through my award. Thank you.
I was impressed by the style of training. The lecturer was easy to understand.
I feel more equipped in my role and have a lot more knowledge. My experience was positive and felt ARC were very professional.
I have better understanding of policies and procedures. It was wonderful experience doing SVQ3 and it was great pleasure to work with my assessor. I am very happy with outcome.
I could not have asked for a better tutor. He really made me think about the components of the course and I feel that I have really achieved a very worthwhile qualification thanks to him. It has been a pleasure to work with my tutor.
My assessor was very supportive and I strongly appreciate everything she helped me with. I never felt under stress, she made it an enjoyable experience.
It has given me much more information on how to care for individuals in the correct manner in line with codes of practice promoting their independence and dignity.
Person Centred Planning – Excellent course and delivery. Trainer is very easy to understand and made the content very enjoyable. Trainer has infectious enthusiasm.
I was supported really well considering the distance that my assessor had to travel to meet up. My assessor explained everything to me in a way I could understand. It has been a while since I did any exam type work and she always made me feel very capable and always had praise for my work. It will help with all aspects of my work and give me more understanding to paper work systems and rules and regulations.
My assessor should be given great praise as I was very reluctant to do this award as education was not something I enjoyed. His constant help, skills and obvious talent and love of what he does has earned him my and everyone I spoke to the utmost respect and admiration.
“I have managed to encourage and support a service user to go on a bus independently which has totally changed their life for the better. Most rewarding part of my career so far.”
I have worked with Debbie and her team over the past year., their professional yet approachable and flexible manner has made it easy to establish a good working relatinship very quickly. Our SVQ candidates are making good progress and any issues that arise are dealt with efficiently and professionally.Caroline King, Operations Manager, Learning and DevelopmentCarr Gomm