Leadership and Management Development Programme

Effective leadership is crucial to success in every sector; this is especially true in adult social care. Good management practices encourage increased team performance, underpinning an effective, quality service. The CQC statistics show that providers who rate highly in ‘well-led’ tend to rate highly under the other key lines of enquiry as well as receiving higher overall ratings.

To help support your managers and leadership team we have developed a suite of Leadership and Management Development programme modules for you. These can be delivered in-house within your organisation by our Lead Management Development Associate. The modules, detailed below, can be chosen in any combination, creating truly bespoke sessions. By delivering within your own organisation, the sessions will be completely tailored to your needs and objectives. Up to fifteen people can attend each session, making these highly effective sessions great value for money too.

Select from these modules:

Recruitment and Selection Skills in Social Care

This module will help attendees to practice and develop the key skills required in shortlisting, interviewing and selecting the best candidate(s) to a job vacancy.

Designed for managers and supervisors responsible for recruitment in the workplace; the course content is designed to be flexible, addressing specific needs and interests of those attending via practical exercises and group work.


Effective Communication Skills in Social Care

This module will assist you in being able to address the range of communication requirements of the leadership role. Through practical exercises and discussion you will learn how to improve individual and team communication systems and effectively manage information. The group will identify and analyse common challenges to communication and look at implementing strategies to overcome them.


Leading a High Performing Team in Social Care

Through a series of discussion, activities and case studies, this module will help managers to understand the features of effective team performance, how to deal with common challenges and how to develop and implement a plan to ensure all team members meet joint objectives.


Delivering Quality Social Care Services

This module explores the key areas related to the delivery of quality social care services including the process of planning and achieving positive outcomes that underpin the personalisation agenda.  It aims to provide an opportunity to enhance knowledge, learning and discuss good practice initiatives in understanding the following:

  • To understand the principles and values that underpin outcomes based and person centred practice
  • Be able to lead practice that promotes social, emotional, cultural, spiritual and intellectual well-being
  • To understand the current legal and policy context in relation to quality issues and the key aspects of quality in Social Care
  • Be able to identify and apply strategies for evaluating and improving service provision
  • Be able to manage effective working partnerships with service users, carers and families to achieve positive outcome

Costs per day

(Plus trainer’s travel expenses).

  • £695 (ARC Members)
  • £725 (Non-ARC Members)

Each session is suitable for up to fifteen people and can be booked in any combination for a bespoke leadership and management development programme.  


Get in touch

For further information about any of these modules or to discuss your individual requirements, please contact us:

For details of other workshops and training we have scheduled early 2017, see our Training Portfolio.