CQC: Driving Improvements report June 2018

CQC’s ‘Driving Improvement’ report (June 2018) explores how adult social care services from across the country have managed to turn around their inspection quality rating from ‘inadequate’ to ‘good.’

The collection of nine adult social care case studies provides an honest insight from a wide range of people – including those who use services, their families and carers, staff, managers, directors, chief executives and other professionals – describing how it felt to be rated as inadequate, what impact this had, the challenges they had to overcome and how they got back on track.